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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Sinicropi

August 23, 2025

5  out of  5
rating by Frank Sinicropi
"I've always said a great experience working with Jim. Seneca falls office is very convenient and easy to get to plenty of parking. He's always helped me when I needed help. I appreciate the service"
We responded:
"Thank you for reviewing our State Farm office Frank! I'm thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks Again - Jim Bruning, Agent, for Seneca Falls, Waterloo, Clyde, Fayette and all of the surrounding areas of New York State"
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Thomas Cook

August 20, 2025

4  out of  5
rating by Thomas Cook
"Jim was very helpful issuing a past invoice we needed."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Hos-Style

August 12, 2025

5  out of  5
rating by Hos-Style
"Great people to work with. 👍 respectful and always looking to help out. Thanks for your service and reliability"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Quiles-molina

August 12, 2025

1  out of  5
rating by John Quiles-molina
"Not good at all they won’t work with you unless you are made of money."
We responded:
"Thank you for your feedback. I too was disappointed that we couldn't offer you our best rates at this time. But if you would like to call the office I would be happy to discuss ways to position yourself for better rates in the future! Please call anytime 315-568-0000 - Jim Bruning, State Farm Agent Seneca Falls serving all of New York State but focused on my neighbors in the Finger Lakes region."
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Lisa Anderson

July 24, 2025

5  out of  5
rating by Lisa Anderson
"Jim provides a great service. He is always available when I need anything. I highly recommend anyone to go through him and State Farm"
We responded:
"Thank you for taking the time to give the review Lisa! I am so glad to know you’re satisfied with the service at my State Farm office. If you ever have any questions or need assistance, I'm here to help! Jim"
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Ronald Reynolds

July 14, 2025

5  out of  5
rating by Ronald Reynolds
"My grandfather was a customer of Jim’s for as long as I can remember, and Jim’s outstanding service guarantees that I will continue to be for a long time to come! Always quick, kind, and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Edwin Miranda

June 18, 2025

5  out of  5
rating by Edwin Miranda
"Haven’t really needed Jim that much which is a good thing but he’s always there when I need him and always prompt on my requests ."
We responded:
"Thank you for reviewing our State Farm office! I'm thrilled to know you had a positive experience with us; your satisfaction is our top priority! I look forward to continuing to support your insurance needs."
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ThreeBoyz ATV Mower Chainsaw LLC

June 13, 2025

5  out of  5
rating by ThreeBoyz ATV Mower Chainsaw LLC
"Jim is a great guy to deal with. He offers great service and always responds in a timely fashion. Jim provides a very positive and friendly experience when shopping for insurance on your new tractor purchases."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Becky Swarthout

June 3, 2025

5  out of  5
rating by Becky Swarthout
"Jim Bruning of Seneca Falls was a great agent and so helpful with our needs. He deserves 5 star rating. I hope State farm raises his wages because they raised the insurance a little to much."
We responded:
"Thank you Becky for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Have a great Summer! ~Jim, State Farm Agent serving Seneca Falls, Wayne County, Seneca County and throughout the Finger Lakes Region of NY"
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Lori Polla

May 16, 2025

5  out of  5
rating by Lori Polla
"My husband, Greg, and I have been customers of Jim for well over a decade. We couldn't recommend him more highly. He is kind, honest, and always very on top of things. If you are looking for an agent for auto and property insurance, Jim is the person to contact!"
We responded:
"Thank you for your review, Lori! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mark Romeo

May 13, 2025

5  out of  5
rating by Mark Romeo
"Jim has been a tremendous help with getting us insured. I highly recommend him! Mark & Deb Romulus NY"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pamela Alden

May 4, 2025

5  out of  5
rating by Pamela Alden
"Jim Bruning and his team are the absolute BEST!!! Jim has been our family insurance agent for almost 15 years. During this period of growth and change he has assisted us in making the right decisions and made sure each one of us had the coverage we needed. He is honest, personable and very knowledgeable about the products State Farm offers. Most of all, Jim goes out of his way to accommodate our needs and communicates thoroughly. My family and I highly recommend him for all of your auto, home, and small business needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Cook

April 18, 2025

5  out of  5
rating by David Cook
"easy transaction"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah Torrey

April 7, 2025

5  out of  5
rating by Sarah Torrey
"Jim is so kind, patient, and helpful."
We responded:
"We appreciate your review Sarah ! I'm delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Arthur Capron

April 3, 2025

5  out of  5
rating by Arthur Capron
"Jim Bruning is very helpful and ! professional I would recommend his agency to anyone looking for a great place to get insurance!"
We responded:
"Thank you for your 5-star review! It means so much to get this kind of review from our neighbors."
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jessi Ellison

April 2, 2025

5  out of  5
rating by jessi Ellison
"Jim is a very down to earth understanding agent . Always very thorough and answers all questions emails and phone calls promptly as well as follows up to check in . As a first timer for homeowners spent countless phone calls and time making sure I understood everything and felt comfortable never felt pushed or persuaded into one or the other options. Been more than helpful through my last year of car insurance so the decision to call him for our homeowners was easy . Don't hesitate to go with Jim from state farm you won't regret it ."
We responded:
"Thank you Jessi - I'm thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dolly

March 12, 2025

5  out of  5
rating by Dolly
"Always pleasant, polite, patient, considerate and helpful! Would highly recommend Jim (and State Farm)!"
We responded:
"Thank you for your 5-star review! I am so happy to be your good neighbor! Thank you for trusting us with helping you!"
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Adele Bromley

February 26, 2025

5  out of  5
rating by Adele Bromley
"What a great agency to work with! Jim was very nice, respectful and thorough with all the information an insurance company needs to give a quote. He took the time to explain everything that is covered in our homeowner's insurance and emailed the documentation immediately for our consideration. Thank you, Jim!"
We responded:
"Thank you for your 5-star review! I appreciate you letting me take the time to review your household policies!"
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Jennifer Gonyou

February 7, 2025

5  out of  5
rating by Jennifer Gonyou
"I've had Jim at State Farm for yrs. I would recommend him to family and friends!"
We responded:
"Thank you, Jen- I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! across the Finger Lakes and throughout New York - Jim, State Farm Agent Seneca Falls."
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Mark Allen

January 24, 2025

5  out of  5
rating by Mark Allen
"Best insurance agent I've ever had!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dylan Harris

January 15, 2025

5  out of  5
rating by Dylan Harris
"Jim is very professional and good at what he does. He always take care of any issues I have in a timely manner."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Adam Mcintyre

January 8, 2025

5  out of  5
rating by Adam Mcintyre
"Jim was the best agent always prompt and friendly. Has your best interest in mind and always willing to help. Give him a call you won't regret it."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. It has been a pleasure working for you and I hope I can help you in the future!"
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Mary Lesinski

January 7, 2025

5  out of  5
rating by Mary Lesinski
"Jim is always so helpful and friendly. The personal attention to every individual policyholder is stellar!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Timothy Cunningham

December 10, 2024

5  out of  5
rating by Timothy Cunningham
"Always very helpful. One of the few people in insurance who genuinely cares about the clients. Will go out of his way to help."
We responded:
"Thank you for taking the time to share your thoughts Tim! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jim Bruning State Farm in Seneca Falls"
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Krista

October 26, 2024

5  out of  5
rating by Krista
"Addressed my problem immediately. My anxiety of the issue was resolved and taken care of in a kind but professional approach."
We responded:
"Hi Krista - I am glad we were able to help when you needed us and I will always be happy to ease any problems that arise. Insurance isn't easy, but i am always ready to assist. Thank you for the review - call anytime!! Jim Bruning - State Farm Agent - Seneca Falls"